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Structured portfolio of the services and products provided by a business to customers and partners
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Allows for 10+ personal parameters to be considered and combined
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Thousands of combinations are analyzed and cross-checked
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Making customers feel like a priority and in a timely manner
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Prices and rating rules for the services are easily integrated into a service charging engine
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Service fulfillment rules with configuration and execution in real-time
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Personalized offerings for every segment of the process. Multi-dimensional rules and service combinations. Bundle offerings and campaign promotions also available.
XM^ONLINE DIGITAL SERVICE PLATFORM COMPONENTS:
OFFERS CATALOG - PRODUCT & SERVICE