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XM^ONLINE DIGITAL SERVICE PLATFORM

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PLATFORM ARCHITECTURE 

Secure multi-tenancy
Open API to every action
Event-driven architecture
Extensible microservice architecture
Centralized authentication and security
24x7 support

FOLLOWS BEST INDUSTRY STANDARDS 

ON-PREMISE DEPLOYMENT
Private cloud-based development, both scalable and redundant

CLOUD DEPLOYMENT

AWS, Azure, and more

OMNICHANNEL NATURE

Single customer journey through various channels

PERFECT ENTERPRISE ECOSYSTEM INTEGRATION

Identity services, billing, ERP, and reporting

BEST PRACTICES

Implements TM Forum™  eTOM Framework. Follows all SOX and GDPR compliance guidelines

ENABLES VIRTUALIZED OPERATION

Multiple isolated environments
under single multi-tenant installations
for test or third-party use

SAFE AND STABLE GATEWAY TO THE 3D PARTY SERVICES

Enriches enterprise processes with services like maps, bulk mail, chatbots

EXTENDS EXISTING IT SYSTEMS AND PLATFORMS

Easily integrates into existing systems, rather than replacing

REAL-TIME NATURE

Makes actions seamless wherever possible with more than 600 transactions per second options