XM^ONLINE's core difference is in their service-oriented approach.

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Unlike the traditional BPM model, we operate beyond  the monolithic business process approach, which yields a low level of flexibility for difficult and specific business needs. XM^ONLINE platform treats solutions entity (customer, employee, devices, etc.) like a core, which is linked to different business processes that may have different statuses. These business processes can be connected, maintained, and tracked in real-time for each business process, which is how IoT, sharing services, and other emerging technologies work.