CUSTOMER MANAGEMENT 360˚ VIEW
THIRD-PARTY ONLINE SERVICES
BUSINESS INTERACTION MANAGEMENT
EQUIPMENT, DEVICE & RESOURCE MANAGEMENT
SUPPLIERS & PARTNERS
BILLING & BALANCE MANAGEMENT
BUSINESS SOFTWARE & LEGACY SYSTEMS
CUSTOMIZABLE DASHBOARDS & WIDGETS
XM^ONLINE platform helps to build a digital ecosystem of services around any user group - customer, partner or employee.
XM^ONLINE gives freedom of omnichannel approach to user interaction, multilevel information access, workspaces & business process setup, real-time A-B testing, and action-based dashboards and widgets for each user role.
XM^ONLINE works with a service-based business process logic where each user interaction indicates the current status of given service not only traditional BPMN workflow.
XM^ONLINE gives freedom of microservice architecture and work in cloud and on-premise - we use the best industry standards.